A three-company distributor, run from one screen.
Three companies shared one warehouse, one fleet and labour law in four states. The same product carried a brand's code on the way in and a customer's code on the way out — 11,400 item codes for roughly 4,200 real products — and a stock count agreed with the system 81% of the time. Month-end close took 18 days. Dealers short-paid about one invoice in nine, weeks after delivery, and nobody could say which truck the shortage came off.
Over 26 weeks, Kinexus and AllAboutHR rebuilt four things at once: the finance close and controls, the warehouse layout and its operating standards, statutory compliance and the people system, and one platform joining them up.
- One product, one code. AI proposed merges across brand and customer codes and flagged the doubtful ones. The stores team approved 7,200 merges in nine working days.
- Fast movers near the dock. Every Monday, AI re-ranks products by how fast they sell and proposes which ones sit closest to dispatch.
- Disputes settled at the dealer's door. Dealers confirm delivery on WhatsApp with a one-time password; AI reads their shortage notes and photos and groups claims by route, driver and product.
- Overdue dealers chased in their language. A collections agent sends reminders in Hindi, Punjabi or English and hands a dealer to a person the moment they dispute an invoice.
- Payroll problems caught before pay day. An attendance agent checks every punch against the company's own shift and overtime rules and flags overtime creep and buddy-punching patterns.
- Directors ask in plain English. "Which route cost us most in returns last quarter, and why?" — answered in seconds, with the records behind it, plus a one-page digest every Monday.
A person approves every decision the AI proposes.
Six months after go-live the books close in six days, stock accuracy is 98.5% and dealer short-payment disputes are down 64%, with the average claim closing in two days instead of five weeks. Overdue receivables fell by a third, releasing about ₹1.4 crore of working capital, and the overtime bill dropped 17% without cutting anyone's pay.